Questions to ask
- What will you remove, and what will you clean and leave?
- How do you dispose of the waste, and can I have that in writing?
- Do you carry liability insurance, and can you send proof?
- Will the quote be in writing, and what could change it?
- Who will be in the home, and will you call before you arrive?
- Can you set aside papers, photos and valuables for me?
Checks you can make yourself
If the job includes rebuilding (new drywall, flooring or subfloor), the company or its subcontractor should be registered with Washington’s Department of Labor & Industries. Look it up with L&I’s Verify a Contractor tool.
Ask for the company's legal name and check it matches the quote and the invoice.
Things to be wary of
Pressure to sign on the spot. A promise that insurance will pay. A quote with no detail. You can say no, or ask for time.
Whenever you are ready
There is no rush and no obligation. Call to ask questions, get a quote, or simply understand what would happen next.
Talk it through first
Call when you are ready. Say what happened, where, and whether police or the medical examiner have released the place. An independent cleanup company can then explain what it would do.
Call (360) 555-0108Phone answered 24 hours a day, 7 days a week
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